Pool service questions, answered.
Every question we get on a phone call, in writing, with the answer Sam would actually give you. Tap any question to read the full answer.
Sundays Concierge
Hey, I'm Sam. What brings you here today? Tap a topic and I'll point you at the questions I get asked most.
General & service areas
What ZIP codes does Sundays Pools serve?
We run a six-day weekly route across Sarasota (34231 to 34243), Bradenton (34201 to 34212), Venice (34275, 34285, 34292, 34293), North Port (34286 to 34291), and Lakewood Ranch (34202, 34211, 34212, 34240). If you are in one of those ZIPs, you are on our route. Type your ZIP into the instant quote on the homepage to confirm in five seconds.
Why are you closed Sundays?
Family. Samuel built this company so the crew could have one real day with their people every week. Six days a week we work like it matters, because it does. Sundays are for family.
What happens if there is an emergency on a Sunday?
For active flooding, electrical issues, or anything posing a real safety risk, you should call your municipal services first (911 for life safety, your power company for electrical). We answer the phone Monday morning at 9 AM and prioritize emergency calls. For pool-specific emergencies (pump failure, salt cell red light, water level critical) most can wait a day without long-term harm.
Do I have to be home for service visits?
No. Most of our customers are at work when we visit. We just need access to the pool gate. If you have a code lock or hidden key, share it with Sam during onboarding. The emailed visit report tells you exactly what we did.
Are you licensed and insured?
Yes. Sundays Pools, LLC is licensed and insured in Florida. We carry general liability and workers' comp. License and insurance certificates are available on request before any work begins.
What happens after a Florida storm?
We answer the phone the morning after. Customers are scheduled in the order they reach out, with priority storm-response visits available for pools that lost screens, took heavy debris, or had power loss long enough to risk an algae bloom.
Weekly pool cleaning
How long does a weekly visit take?
Average visit is 18 to 25 minutes for a well-maintained pool. Pools that need extra attention (heavy debris, missing screens, equipment that needs adjustment) can run 30 to 40 minutes. We do not race. The visit takes as long as it takes to do all 10 points right.
Do you come the same day every week?
Yes. Every customer is assigned a service day, Monday through Saturday, and we do not move it. Same day, same time window, same tech. Predictability is the whole point. The only exceptions are storms (we may shift a day) and Christmas week.
How much does weekly pool cleaning cost?
Most weekly pool service in our area runs $120 to $220 per month. Pool size, salt vs chlorine (saltwater adds $10/mo), and yard environment (caged vs uncaged, tree cover) drive the exact price. Use the instant quote to see your number in 60 seconds.
What is included in the monthly price?
All 10 points are included in the monthly price, plus all routine chemicals (chlorine, conditioner, weekly algaecide, pH adjusters). What is not included: filter cleanings (every 4 to 6 months, $50 to $90), salt-cell descales (annual, $40), drain-and-acid-wash for stained plaster (separate service, see green-to-clean), and any repairs the equipment needs. We always quote repairs before doing them.
Can I cancel if I'm not happy?
Anytime. No contract, no cancellation fee. We bill month to month. If the water is not what you expected, you tell us and we fix it or you walk. Most customers stay because the water speaks for itself.
Green to clean & algae recovery
How fast can my green pool be ready to swim?
Most pools are swim-ready within seven days. Mild algae blooms clear in three to four days. Severe cases with very dark water and zero floor visibility can take up to ten days. Drain-and-acid-wash situations take 10 to 14 days end-to-end.
What does a green pool cleanup cost?
We use four flat-rate tiers based on severity: Mild $150 to $300, Moderate $300 to $600, Severe $600 to $950, Drain + acid wash $1,200+. Every job starts with a $65 day-one site assessment, credited toward the recovery if you book.
Will my pool need to be drained?
Most pools we recover do not need a drain. The exception is water that has been stagnant for months, very high TDS, or extreme staining the chemistry cannot lift. We never drain a pool without telling you why first and getting your sign-off.
Can I keep using the pool while it is being recovered?
Not safely. During the recovery week we hold high free-chlorine levels that are unsafe to swim in. We text you the moment chemistry is safe again, usually day six or seven, and you can swim from that hour forward. We always confirm chemistry meets the Florida Department of Health swim-ready guidelines before sign-off.
Pool acid wash
What is a pool acid wash and when do I need one?
A pool acid wash is a plaster-only service where we drain the pool, scrub the surface with diluted muriatic acid, rinse, neutralize, and refill. It removes about 1/64 inch of plaster and takes years of staining and calcium buildup with it. The right answer when chemistry can't lift the staining anymore, when calcium has built into the surface, or when a pool has been stagnant or vacant for months. See the full process.
How much does an acid wash cost in Sarasota?
Pool acid wash starts at $1,200 and scales with pool size, plaster condition, and waste-haul access. The $65 site assessment is credited toward the wash if you book. We give a written quote at the assessment with the line items broken out.
Does my pool need to be plaster?
Yes. Acid wash is a plaster-only service. Vinyl liners and fiberglass shells are damaged by acid contact. If you are not sure what surface you have, text a photo to (941) 414-1720 and we will tell you in an hour.
How often can a pool be acid washed?
Plaster pools can take roughly three to five acid washes over their lifetime before the surface gets too thin to hold up. If your pool has already been acid-washed three times, replaster is the better next move and we will tell you so honestly at the assessment.
Pool repairs
How fast can a pool repair tech get to my house?
We respond to most pool repair calls within 24 hours. Emergency calls (no filtration, electrical short, major leak) are usually same-day. We carry common parts on the truck so a lot of repairs are diagnosed and finished in one visit.
Do you charge for the diagnostic visit?
Diagnostic visits are $65 flat. The $65 is fully credited toward the cost of the repair if you authorize the work the same day. If you decline, the $65 covers the diagnosis and the written report. No bait pricing.
What pool equipment brands do you service?
We service every major Florida pool equipment brand: Pentair, Hayward, Jandy, Polaris, AquaPure, Raypak, Sta-Rite, and Aqua-Vac. If you have something rare, we still take a look at it. Most pool equipment shares a common service language even when the brand is unfamiliar.
Do you offer a warranty on pool repair work?
Yes. Every pool repair we do carries a one-year parts and labor warranty. If the same component fails again within twelve months we come back and fix it at no charge.
Can my pool repair be covered by my home warranty?
Sometimes. Most home warranties have a pool-and-spa rider that covers equipment, but the deductible plus the warranty's contractor markup often costs more than going direct. If you have a home warranty, we will tell you honestly whether to use it. We do not bill home warranties because the lead times kill repair urgency.
Equipment installs
How long does a pool equipment installation take?
A single-component install (pump only, salt cell only) takes about half a day. A full equipment-pad rebuild (pump, filter, salt system, plumbing) is one to two days. Smart automation adds half a day for wiring and app setup. We give you a firm timeline at the site survey, before any equipment is ordered.
Will a variable-speed pump really pay for itself?
Yes. Florida law requires variable-speed pumps on pools with motors over one horsepower because the savings are that real. Most homeowners save $40 to $80 per month on electricity. The pump pays back in 18 to 30 months.
What warranty comes with a new install?
Every install carries our 1-year Sundays installer warranty: if the install fails inside 12 months, we redo it free. New equipment also carries whatever manufacturer warranty the part comes with, but the warranty we stand behind is the one on the install itself.
Can I supply my own pool equipment for the install?
Yes, but it changes the warranty. We will install equipment you bought from anywhere, but the installer warranty is shorter (90 days instead of 1 year) because we cannot vouch for the part. Most homeowners save more by letting us source the equipment because we get factory pricing the box stores do not.
How much does a site survey cost?
$65 flat. Same fee that covers diagnostic visits and green-to-clean assessments. Credited back toward the install if you book the work. The written report is yours to keep, even if you go with someone else.
Pricing & payment
How do I get an exact price?
Use the instant quote on the homepage. Three quick questions about your pool, and you see your monthly weekly-service number in 60 seconds. For repairs, installs, or acid wash we book the $65 site visit and write you a quote on the spot.
What is the $65 fee?
It's the universal first-visit fee. Same $65 for repair diagnostics, green-to-clean assessments, and equipment install site surveys. Credited toward the work if you book. Covers Sam's time and the written report if you don't.
How do you bill?
Weekly service is billed on the first of the month, autopay on the credit card or ACH on file. Repairs and installs bill on completion. Green-to-clean is billed at the start of the recovery once the tier is confirmed.
Do you offer financing on installs?
Not directly. We can recommend a couple of pool-equipment financing partners if you ask, but we do not bill financing through our books. Most installs under $5,000 customers pay outright; we do not push financing on small jobs.
Still have a question?
Text Sam. He answers.
The fastest way to a real answer about your specific pool. Texts to (941) 414-1720 reach the same number Sam answers in the field. No phone tree, no ticketing system.
Family-owned. Licensed and insured in Florida. Closed Sundays, because Sundays are for family.
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