Privacy policy
Last updated: April 28, 2026
This page explains what information Sundays Pools, LLC ("Sundays Pools," "we," "us") collects when you use our website at sundayspools.com, request a quote, schedule a service visit, or contact us by phone or text. We try to keep this in plain English and short.
Who we are
Sundays Pools, LLC is a family-owned pool service company operating in Sarasota, Bradenton, Venice, North Port, and Lakewood Ranch, Florida. Owner: Samuel Michaels. Email: samuel.michaels@sundayspools.com. Phone: (941) 414-1720.
Information we collect
We collect only what we need to schedule and deliver pool service.
- Information you provide directly when you request a quote, schedule a service visit, or contact us. This includes your name, phone number, email address, service address (or ZIP code), basic information about your pool (size, salt vs chlorine, debris environment), and any photos or notes you choose to share.
- Communication records when you call, text, or email us. We keep call logs, text history, and email threads to maintain a service history for your account.
- Service-visit records generated when our technicians service your pool. This includes chemistry readings, photos of your pool taken during the visit, the time the visit started and ended, and notes from your assigned technician.
- Basic website analytics. The site uses standard web server logs and Google Analytics to understand how visitors find and use the site. This data is not personally identifiable to us.
We do not collect payment information through this website. Billing information is handled separately, through our payment processor, when service starts.
How we use your information
- To respond to quote requests and schedule service visits.
- To send you weekly visit reports (photo + chemistry + tasks done) for active pool service customers.
- To bill you for services delivered and to collect payment.
- To improve our routes, our service quality, and our website.
- To comply with legal obligations (tax records, regulatory inquiries).
Who we share information with
We do not sell your information. We share only with parties who help us run the business:
- Our scheduling and routing software, which holds your service address and visit history.
- Our payment processor, when you become a paying customer.
- Google Analytics, for aggregate website traffic analysis.
- Government entities if required by law.
How long we keep your information
Active customer records are retained for the duration of service plus seven years for tax and regulatory purposes. Quote requests that do not become customers are retained for two years and then deleted. Website analytics data is retained per Google Analytics' default policy.
Your rights
You can:
- Ask what we have on file about you.
- Ask us to correct anything inaccurate.
- Ask us to delete your information (subject to legal retention requirements).
- Opt out of any non-service-related email communications.
To exercise any of these rights, email samuel.michaels@sundayspools.com or call (941) 414-1720. We respond within 30 days.
Cookies
Our website uses minimal cookies. Required cookies keep the site functioning. Analytics cookies (Google Analytics) help us understand site usage. You can disable cookies in your browser settings without losing access to the site.
Children
Our services are sold to property owners, generally adults. We do not knowingly collect information from children under 13.
Changes to this policy
We update this policy as our business changes. The "Last updated" date at the top of this page tells you when. Material changes (new third-party processors, new data we collect) will be flagged in a banner on the site for at least 30 days.
Contact
Questions about this policy or how we handle your information go to samuel.michaels@sundayspools.com or (941) 414-1720.